Merchant Center
FAQs
Q. How is my merchant contribution distributed?
A. The Locals Care businesses agree to commit a percentage of every qualifying
transaction, 4% to the Locals Care program.
- 50% of the merchant contribution is distributed as Community
Points (reward points) to the cardholder
- 40% is distributed to the nonprofit organization encoded on the
Locals Care card
- 10% is directed to the Locals Care Community Fund, which further benefits community nonprofit organization
Q. What if cardholders have questions about the program?
A. We provide support materials for you and your employees with answers to most
questions that cardholders may have. We have a call center available to Locals
Care cardholders and, of course, this website provides detailed information.
Q. What if some of a customer’s purchases qualify for Locals
Care Community Points and some don’t?
A.
- Using your company’s usual procedure, the
cashier makes a sale through
your cash register or POS system.
- The cashier then swipes the Locals Care card through
the POS system and enters
the dollar amount of the qualifying portion of the transaction.
- Locals Care software computes Community Points and donation amounts on the qualifying amount only.
Q. Will the Locals Care software work with my existing credit card
processing system?
A. Most likely. Our software is designed to integrate with most major processing
systems. We test the system at each Locals Care business location to make sure
the interface is seamless. Once it’s fully tested, all you or your employee
needs to do is swipe the customer’s Locals Care Community Card or LANB
Visa® Gold card or LANB Visa debit card and enter the qualifying amount.
Our software does the rest, including giving the cardholder updated totals on
their receipt, instantly rewarding them for shopping at your business!
Q. Are my Locals Care donations tax-deductible?
A. You should consult your tax advisor, of course, for information as it relates
to your specific tax situation. We have found that it is usually more advantageous
for the business to expense these costs rather than to deduct them.